In this line of work, there are quite a few employees that have abilities, or talents, that go way beyond the type of work that they perform. At our store, alone, we have musicians, photographers, artists and writers. And, in the past, we had an employee that is a singer. Even though these talents are not obvious to our shoppers,they are, however, in the work that these employees perform. When a person has an ability, or talent, they seem to be more structured and have an imagination that gives way to creativity.
Over the weekend I overheard a customer asking about a former employee, who use to work in our Bakery Department. She, the employee, is an artist and would lend her talent to the cakes that she decorated. This, the customer remembers. My particular favorite, was the Haunted House. A customer had come to the store in need of a cake for a party that she was giving for Halloween. This customer had been to other stores, but none were able to provide her with that special cake that she wanted. So, our store was her last stop. Well our girl, in the Bakery, gave her no promises but said that she would try.
On top of a sheet cake, she built a haunted house that was complete with cobweb like features, ghosts in the windows and everything else to give that eery feeling. Using various food products, like Pretzel Sticks, she was able to give the house that authentic feel. Pictures were taken and the customer was so ecstatic, over this creation, that she became a repeat customer. Did our lady in the Bakery get anything for this magnificent job? No, just the delight of being able to share her talent and make a customer happy. Apparently, a talent that is not forgotten amongst our customers.
That customer, in her inquiry of that employee, sparked a memory in me. And when I look around the store, I can see where other employees have provided their talents/abilities. Be it GM for the holidays (remember the Snowman), the displays in the Produce Department for a seasonal fruit display or the Meat Department creating holiday selections with all of the trimmings; each providing a touch of talent.
Oh, and that girl from the Bakery Department? She transferred to another store and is still decorating cakes. I hear that her latest creation are cakes that look like Tacos.
Talk at ya later!
Over the weekend I overheard a customer asking about a former employee, who use to work in our Bakery Department. She, the employee, is an artist and would lend her talent to the cakes that she decorated. This, the customer remembers. My particular favorite, was the Haunted House. A customer had come to the store in need of a cake for a party that she was giving for Halloween. This customer had been to other stores, but none were able to provide her with that special cake that she wanted. So, our store was her last stop. Well our girl, in the Bakery, gave her no promises but said that she would try.
On top of a sheet cake, she built a haunted house that was complete with cobweb like features, ghosts in the windows and everything else to give that eery feeling. Using various food products, like Pretzel Sticks, she was able to give the house that authentic feel. Pictures were taken and the customer was so ecstatic, over this creation, that she became a repeat customer. Did our lady in the Bakery get anything for this magnificent job? No, just the delight of being able to share her talent and make a customer happy. Apparently, a talent that is not forgotten amongst our customers.
That customer, in her inquiry of that employee, sparked a memory in me. And when I look around the store, I can see where other employees have provided their talents/abilities. Be it GM for the holidays (remember the Snowman), the displays in the Produce Department for a seasonal fruit display or the Meat Department creating holiday selections with all of the trimmings; each providing a touch of talent.
Oh, and that girl from the Bakery Department? She transferred to another store and is still decorating cakes. I hear that her latest creation are cakes that look like Tacos.
Talk at ya later!
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