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Thursday, August 6, 2015

Cincigal Grocery Store Clerk - "IT'S ALL GOOD"

As would be expected, after working so many years at one store, we have been through quite a few store directors.  They came, they went and all they really left behind was whatever impression they had made on us.  Some were strong, some were weak, hellish and there is even one whose name is hard to recall and often referred to as 'the guy who wore Penny Loafers'. 

So they came, they left and we moved on.  Along the way we had a favorite and it definitely was sad when he departed.  And then, 'She' came.  Like a tornado she whipped into our store.  With an exuberant personality and all sorts of ideas, the game was on.  Immediately, there was a lot of head shaking, eyes rolling and I believe I even witnessed a department manager banging his head against the wall - a time or two.  But no matter, we were moving to the beat of a different drummer.

Like the Pied Piper she led us down the aisles.  Changing this, changing that - there were times when it was hard to keep up.  And during the changes, should you not agree, she would wave it off and always say the same thing, 'It's all good.'

Somewhere along the way, we just kind of came to accept her positive outlook, out-going approach and sometimes silly sayings.  We found that she was someone that we could count on for support when we would be overwhelmed, she was someone who would listen and was earnest in helping and never, did one have to worry when things got a little out of control - she would help to put things into perspective.  And, you could be yourself.  She is always there asking how we are doing and wanting to know if we need anything - we are never alone.

She is definitely the hardest working manager we have ever had, she never stops working.  And at the end of the day, she is truly just one of the crew, no title needed.

I read in an interview, once, with one of the corporate heads, that he didn't ask his employees to do anything that he, himself would not do.  Well take that as you may, but I am here to tell you that our store director may not say that but, she definitely exhibits that.

So as we begin to come to terms with bringing this store to an end, I thought it only fitting to shine the light on someone that we will truly miss.  Like her staff  she was dedicated, hard working, supplied teamwork when needed, felt compassion for those she worked with and took pride in whatever she did. 

And although she was silly, at times, she demonstrated to us all what Customer Service and Teamwork is all about.

So here's to you, Debra - Thank you, you will be missed!

Talk at ya later!


 

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