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Thursday, June 11, 2015

Cincigal Grocery Store Clerk - 'UP CLOSE & PERSONAL'

On this Blog, I have written quite a few posts which describe the many benefits of good employees.  How they perceive their jobs, their work ethic, their frustrations along with the benefits they provide their employer.  And, on the flip side, I have described what is lost when they decide to leave.  But, no matter how many times I have witnessed this it hasn't been until now that I truly understood the benefits that the majority of these people have provided their employer.

It's only been the last couple of months that I have seen, first hand, what happens and how big a void is left when such an employee leaves.  From the organizational skills to the appearance of a department, each and every step takes a hit.  No longer is their a team effort in promoting a department only the frustration of picking  up the slack.  Not everyone is on the same page when it comes to quality control and no one has the same outlook on function and appearance.  The department becomes a tug of war and finger pointing is rampant.   But the most important issue is that there is no pride and no personal effort being put forth for customer satisfaction.  For an employee there is no satisfaction only frustration leaving a department disconnected and lost. 

What once was an important part of an employee becomes nothing more than a job to be done.

And although there are quite a few steps that lead up to this it is the loss of a good employee that caps it off.

What is more, is that employees hired on to fill the spots cannot begin to fill the void.  All too many do not have the work ethic that was provided by previous employees.

I have often wondered if it is the pride of an employee or the personal investment an employee makes in their job that provides this valuable quality.  Until now I would have chosen, pride.

But now, having been a witness from the beginning to the present, I firmly believe it is the person themselves that renders this quality.

And that, cannot be replaced.

Talk at ya later!

 

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